No change-of-mind returns
All sales are final. We do not accept returns or issue refunds for change of mind, incorrect selection, opened products, or non-damaged items.
Damaged products
If your order arrives damaged, contact Customer Support within 48 hours of delivery at 0585810021 or info@amanexgroup.online. Please keep the packaging and send clear unboxing photos or video, your order number, and a description of the damage. We will review the claim and, where approved, arrange the applicable replacement or refund.
Important
Claims are subject to verification, product availability, and applicable UAE law. Terms and conditions apply. Cosmetic products cannot be accepted once used or opened unless the item was delivered damaged.